Refunds

We will refund returned items to the original payment method as soon as possible after your return has been received and processed at our central warehouse. This also applies to returns made in store.

If you paid for your order with a gift card, we will issue a new electronic gift card to the email address used for the order. If the order was paid partly with a gift card and partly with another payment method, we will first refund the amount paid using the other payment method. Any remaining amount will be refunded to the gift card.

In the Buy three (3) for the price of two (2) campaign, you get the cheapest item for free. If you wish to return some of the campaign items, the final amount of your order will be recalculated based on the value of the items you are keeping. The refund amount does not always match the price of the products you ordered. If, after returning the product, the order no longer qualifies for a discount, the value of the discount will be deducted from the refund amount.

For more information about the return policy, please see our Delivery terms.